In a multilingual world, customer communication defines business success.

At Vie Support Language Services Pvt. Ltd., we deliver specialized translation, localization, and transcription solutions for the ITES and BPO sectors — ensuring your global customers receive the same experience, in every language.

From customer support scripts and training manuals to AI data processing and voice-over subtitling, we help leading BPOs and technology firms achieve operational fluency across 100+ languages.
With ISO 9001:2015 certification, advanced tools, and 3500+ linguistic experts, we empower outsourcing organizations to communicate clearly, build trust, and enhance customer retention globally.

Multilingual Communication for BPO & Contact Centers

Customer service is at the heart of every BPO – and language plays a critical role.
We support contact centers and outsourcing providers with:

• Customer interaction script translation
• Email & chat localization
• Multilingual call documentation & reporting
• Complaint resolution and feedback translation

Our linguists combine CX experience with language precision, helping you deliver consistent brand messaging in every language your customers speak.

Training & HR Localization for ITES Operations

Your workforce is global — and so should your training content be.
Vie Support localizes internal and external communication materials, including:

• HR policies and onboarding documents
• Employee training manuals
• LMS and e-learning modules
• Compliance and quality handbooks

We ensure terminology consistency, engagement, and cultural accuracy across all training content, improving performance and employee alignment worldwide.

Translation for AI, Data & Knowledge Process Outsourcing (KPO)

In the age of AI and analytics, multilingual data is key.
We provide language solutions for data-driven outsourcing such as:

• Text, audio, and image annotation
• Data labeling & categorization
• Sentiment analysis localization
• Content moderation in multiple languages

Our linguists and data specialists work closely with AI training teams to ensure linguistic accuracy, confidentiality, and scalability.

Voice-over & Subtitling for Training & CX Videos

Multimedia is essential for internal learning and customer engagement.
Vie Support offers voice-over and subtitling services for:

• Customer service training modules
• Brand videos & promotional campaigns
• Internal webinars & knowledge-sharing sessions

We provide native voice artists and professional subtitling teams to maintain tone, clarity, and regional relevance for all visual content.

DTP & Formatting for BPO Documentation

Consistent presentation builds trust and efficiency.
Our multilingual DTP experts format operational documents, marketing materials, and training manuals in:

• InDesign, Illustrator, CorelDraw, Photoshop
• PDF and e-learning-friendly templates
• Left-to-right (LTR) & right-to-left (RTL) layouts

We deliver multilingual documentation that meets corporate design standards without compromising accuracy.

Quality, Security & Compliance You Can Trust

Outsourcing industries demand speed and security. Vie Support ensures both with:

• ISO 9001:2015-certified quality management
• NDA-protected workflows
• Secure data exchange and cloud-based translation tools
• Multi-layered proofreading and QA process

Your client and employee communications stay confidential – while maintaining linguistic consistency at scale.

Why ITES & BPO Companies Choose Vie Support

• 18+ years of language expertise in outsourcing & corporate communication
• 100+ supported languages including Asian, European, and Indian
• 3500+ linguists, voice experts & DTP professionals
• End-to-end service model: translation → multimedia → DTP
• Competitive turnaround times for high-volume projects

We partner with BPOs, KPOs, and ITES firms to make every customer interaction globally understandable.

Global Presence — Local Relevance

We serve clients in major ITES hubs like:

• Bangalore, Chennai, Hyderabad, Pune, and Noida
• Dubai, Manila, Singapore, and Kuala Lumpur
• European outsourcing markets (Poland, Ireland, Portugal)

Our native linguists and project managers bring regional insight and technical alignment, ensuring content that feels authentic to every customer base.

Get Started with Multilingual BPO Solutions

Empower your global operations with language solutions that drive satisfaction, efficiency, and brand loyalty.

👉 Request a Free Quote
📞 Contact Vie Support

FAQs